TheGameSteward is here to make you happy and we back that commitment with our Return and Refund policy.

After Purchase and Before Shipping

  • We offer a full money back guarantee on all orders prior to the date of shipment.  No restrictions. No questions asked.

After Purchase and After Delivery

  • Damaged Goods - We offer full refunds on games damaged during shipping.  If a game arrives damaged, just contact us within 14 days from date of receipt of items to receive a full refund on the price of the item or replacement if available.  We will pay for return shipping and send you a return shipping label to use.
  • Defective Parts- If your game has a production defect just contact us within 14 days from date of receipt of item, we'll send you replacement pieces/parts if available.  If not available in our inventory, we'll work with the manufacturer on your behalf to obtain replacement pieces/parts which we will ship at our expense.
  • Incorrect Goods - If you receive a wrong order,just contact us within 14 days from date of receipt of items to receive a full refund on the price of the item or replacement if available.  We will pay forreturn shipping and send you a return shipping label to use.
  • Changed your mind- If you simply decide you no longer want the game, just contact us within 14 days from date of receipt of items to receive a refund on the price of the game for unopened and undamaged merchandise.  We will deduct the cost of the return shipping label from the refund amount and send you a return shipping label.
  • Products Returned After the Prescribed Period - we do not guarantee refunds or shipping on returns after the 14 days of receipt of the items.  We will, however, work with customers on a case by case basis.

Bemærk venligst

  • By placing your order you accept responsibility to receive delivery of your order at your designated shipping address.
How to request a return and/or refund

Our goal is to make you happy. If you are unhappy for any reason with your order, please email us atTheGameStewardand let us know what we can do.

Final Note: this policy applies to all returns in all countries, including (and we had to add all these country names for google certification):

Afghanistan, Albanien, Algeriet, Amerikansk Samoa, Andorra, Angola, Anguilla, Antigua og Barbuda, Argentina, Armenien, Aruba, Australien, Østrig, Aserbajdsjan, Bahamas, Bahrain, Bangladesh, Barbados, Belarus, Belgien, Belize, Benin, Bermuda, Bhutan, Belize , Bolivia, Bonaire, Bosnien-Hercegovina, Botswana, Bouvet Island, Brasilien, Brunei, Bulgarien, Burkina Faso, Burundi, Cambodja, Kamerun, Canada, Cape Verde, Caymanøerne, Centralafrikanske Republik, Tchad, Chile, Kina, Juløen, Cocos (Keeling) Islands, Colombia, Comorerne, Congo, Demokratiske Republikken (Zaire), Congo, Republikken, Cookøerne, Costa Rica, Kroatien, Cuba, Curacao, Cypern, Tjekkiet, Danmark, Djibouti, Dominica, Den Dominikanske Republik , Ecuador, Egypten, El Salvador, Equatorial Guinea, Eritrea, Estland, Etiopien, Falklandsøerne, Færøerne, Fiji, Finland, Frankrig, Fransk Guyana, Gabon, Gambia, Georgien, Tyskland, Ghana, Gibraltar, Grækenland, Grønland, Grenada, Guadeloupe (Fransk), Guam (USA), Guatemala, Guinea, Guinea Bissau, G Uyana, Haiti, Holy See, Honduras, Hongkong, Ungarn, Island, Indien, Indonesien, Iran, Irak, Irland, Israel, Italien, Elfenbenskysten (Cote D'ivoire), Jamaica, Japan, Jordan, Kasakhstan, Kenya, Kiribati , Kosovo, Kuwait, Kirgisistan, Laos, Letland, Lebanon, Lesotho, Liberia, Libyen, Liechtenstein, Litauen, Luxembourg, Macau, Makedonien, Madagaskar, Malawi, Malaysia, Maldiverne, Mali, Malta, Marshalløerne, Martinique (Fransk), Mauretanien , Mauritius, Mayotte, Mexico, Micronesien, Moldova, Monaco, Mongoliet, Montenegro, Montserrat, Marokko, Mozambique, Myanmar, Namibia, Nauru, Nepal, Holland, Nederlandene Antiller, Ny Kaledonien (Fransk), New Zealand, Nicaragua, Niger, Nigeria , Niue, Norfolk Island, Nordkorea, Northern Mariana Islands, Norge, Oman, Pakistan, Palau, Panama, Papua Ny Guinea, Paraguay, Peru, Filippinerne, Pitcairn Island, Polen, Polynesien (Fransk), Portugal, Puerto Rico, Qatar, Reunion, Rumænien, Rusland, Rwanda, Saint Helena, Saint Kitts og Nevis, Saint Lucia, Saint Pierre og Miquelon, Saint Vincent og Grenadiner, Samoa, San Marino, Sao Tome og Principe, Saudi-Arabien, Senegal, Serbien, Seychellerne, Sierra Leone, Singapore, Sint Maarten, Slovakiet, Slovenien, Salomonøerne, Somalia, Sydafrika, Syd Georgien og Syd Sandwich Islands, Sydkorea, Sydsudan, Sydsudan, Spanien, Sri Lanka, Sudan, Surinam, Svalbard og Jan Mayen Øer, Swaziland, Sverige, Schweiz, Syrien, Taiwan, Tadsjikistan, Tanzania, Thailand, Timor-Leste (Østtimor) , Togo, Tobelau, Tonga, Trinidad og Tobago, Tunesien, Tyrkiet, Turkmenistan, Turks og Caicosøerne, Tuvalu, Uganda, Ukraine, De Forenede Arabiske Emirater, Det Forenede Kongerige, USA, Urruguay, Usbekistan, Vanuatu, Venezuela, Vietnam, Jomfruøerne , Wallis og Futuna Islands, Yemen, Zambia og Zimbabwe.

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