FAQ

A pre-order is when you order your game prior to the publisher releasing the game. A pre-order will be fulfilled and shipped once the game publisher has shipped the game to us, TheGameSteward. Then we will ship game to you. A regular order is a game already physically in-stock at TheGameSteward.

Purchasing a game on pre-order is useful if the game is popular and likely to sell out prior to arriving in-stock. (This happens quite frequently.) At TheGameSteward, we often have customers looking to purchase a game after it is in stock only to find out there are none available for sale. When you purchase a game pre-order, TheGameSteward reserves units in your name that no one else can buy.

To save you money, if you order multiple games where some or all of the items are pre-order, TheGameSteward will bundle your items until they are all available in-stock and ship them together. This saves you money on shipping.
If, however, you wish to receive some or all your items individually as they arrive in-stock, simply fill out separate orders/checkout payments for each - or let us know where you'd like to have an order broken up and pay for separate shipping. In this way, each will have its own computed shipping and will be shipped as soon as it arrives.

All pre-order games on TheGameSteward are early bird special discount prices. TheGameSteward does not mark games at regular price until they arrive in-stock.
TheGameSteward also has items on-sale or discounted off manufacturer's suggested retail price (MSRP) where MSRP is available. Note: MSRP is not always available, such as on the Kickstarter versions of games.

Kickstarter is a funding site where people post projects for crowds to fund (aka 'to back') the creation of a new item or project. Asking the public to fund/back projects in this way is known as crowdfunding. One subcategory of Kickstarter is the crowdfunding of board games. These board games are referred to as Kickstarter Board Games.
The Kickstarter version of board games often include extra game items to thank and incentivize people to fund/back a Kickstarter project and help it become a completed physical game. These extras include: Stretch Goals - additional items for the board games' backers, and sometimes Kickstarter Exclusives - additional items for the board games' backers that will not go into the standard retail board games.
TheGameSteward is a very different kind of game store. TheGameSteward helps actually bring games to market that might not otherwise get funded. TheGameSteward pays/funds/backs Kickstarter Board Game projects months and/or years before the actual game exists physically and ships for sale in-stock. (In comparison, many other game shops standard model is not to pay for games until a month after they already receive the game in-stock.) In this way and with your help as customers, TheGameSteward has helped insure the successful funding of hundreds of Kickstarter Games coming to market and will continue to do so.

The Game Steward is responsible for delivery of your order at your requested delivery address. Games sold by The Game Steward are typically limited edition items that are non-replaceable. Once delivery of your order at your shipping address is documented / completed by the shipping company employed by The Game Steward, you accept full responsibility for securing your order.

Games in our store identified as Ding&Dent, unless otherwise noted on the game listing, have visible, cosmetic damage to the game box. This may include dinged corners and/or edges, scratches, scuffs, or other significant visible imperfections, as well as split corners and/or minor tears. Although The Game Steward cannot open every game to verify the condition of all game contents, we have made reasonable efforts to ensure that game components are complete and unaffected. All Ding&Dent items are sold ‘as is’ and all sales are final. No refunds or exchanges.

Language